Shipping policy

Shipping Policy – CLWN

At CLWN, we aim to deliver your orders quickly, safely, and efficiently.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Time

Once your order is dispatched, delivery typically takes:

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

Please note that delivery times may vary depending on your location and unforeseen circumstances.

3. Shipping Charges

  • Free Shipping on all prepaid orders

  • Cash on Delivery (COD): Additional charge of ₹200 may apply

Shipping charges (if any) will be displayed at checkout before completing your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email to track your shipment in real time.

5. Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • High order volumes

  • Courier service issues

  • Weather or unforeseen conditions

In such cases, we will keep you informed.

6. Incorrect Address / Failed Delivery

Please ensure your shipping details are correct. If delivery fails due to incorrect address or unavailability, additional charges may apply for re-shipping.

7. Contact Us

For any shipping-related queries, feel free to contact us at:
Email: clwn8288@gmail.com


Thank you for shopping with CLWN.