Shipping policy
Shipping Policy – CLWN
At CLWN, we aim to deliver your orders quickly, safely, and efficiently.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Time
Once your order is dispatched, delivery typically takes:
-
Metro Cities: 3–5 business days
-
Other Locations: 5–7 business days
Please note that delivery times may vary depending on your location and unforeseen circumstances.
3. Shipping Charges
-
Free Shipping on all prepaid orders
-
Cash on Delivery (COD): Additional charge of ₹200 may apply
Shipping charges (if any) will be displayed at checkout before completing your order.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email to track your shipment in real time.
5. Delays & Issues
While we strive to deliver on time, delays may occur due to:
-
High order volumes
-
Courier service issues
-
Weather or unforeseen conditions
In such cases, we will keep you informed.
6. Incorrect Address / Failed Delivery
Please ensure your shipping details are correct. If delivery fails due to incorrect address or unavailability, additional charges may apply for re-shipping.
7. Contact Us
For any shipping-related queries, feel free to contact us at:
Email: clwn8288@gmail.com
Thank you for shopping with CLWN.